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http://www.openvoc.eu/poi#funnyReviews
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  • AWFUL SERVICE! PLEASE READ! I was hoping for beautiful natural eyebrows. I went to see Theresa Garcia for 3D permanent eyebrows and paid $395 for 3 sessions. My first session I had powder finish done, second was hair stroke. I tried to schedule my third session and was told I would be charged $199 for a touch up. I emailed her back. "I never finished my 3d eyebrows. I only had the powder and 1 hair stroke appointment. Do I have to pay again? My service was never competed." She never responded, so I emailed her again. "I only had two sessions for my 3D eyebrows. Will I be charged for this appointment? If so I'd like to cancel. Please let me know." She did not respond to none of my emails regarding this inquiry. I assumed she was charging me and my appointment had been cancelled. The day of the appointment she sends me an email saying. "You have had 3 appointments. You no showed one of the appointments. Today will be $129 Thank You!" She never responded prior to my appointment saying if she was honoring my 3 session, charging me or canceling my appointment. She simply did not respond at all, and now she want $129 more. I emailed her back try to explain that I only had two sessions done. I told her if she didn't want to honor the contract that's fine, and I was contacting the BBB. I asked her to please do not contact me again. She emails me back accusing me of being a no-shows multiple times, demanding free service, and slandering her. What?! This lady is trippin'! Why wasn't I charged a no-show fee multi time in the past? Because that was all BS. I called and cancelled my past appointment. Then she comes up with all these terms, conditions, and protocol. None of which she had been explained to me prior to all of this. Very shady! I'm VERY DISAPPOINTED in her integrity as a business person. She did not fulfill her service agreement, she has poor communication, and is VERY unprofessional. My eyebrows are faded out to pink and one side is darker than the other. I was tired of penciling them in and was hoping she could finish and correct them. Forget it, I'm going elsewhere. The fact of the matter is, I paid Theresa Garcia. She did not complete her service that we agreed on. I'm out of money and she's playing the victim. Plus she's trying to get me to pay her $129 more. Am I in the wrong? Slander or truth? You decide... This is the first time I've ever reported a business to the BBB. Be careful!
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