Let me start by saying my intention anytime I go out to eat is not write bad mean reviews. I try to give everyone the benefit of the doubt.
That being said. This was horrible all around. It wasn't like food was great and service bad. Both were equally terrible.
First my family walks in. The restaurant wasn't packed but not dead either. Four employees see us but don't come up to greet us, so we wait and wait and wait. 10 minutes go by nothing. I finally say to my husband "let's just go" as the hostess finally comes up. I'm nice so I do not say anything. We ask for a high chair. The hostess looks like we ask for something she couldn't do. So I ask instead for a booster seat. That she can get for our son.
Finally we get to our table. Our waitress comes up. Super unfriendly. I can tell she wants us gone even before we order. We order our sons meal and an appetizer. The app was burnt. I ask her opinion btw 2 dishes. She doesn't have one. Ok fine I order my meal big mistake my tortillas taste like rubber. My husband says the same about his meal.
I know you get what you pay for but come on Chilis. I'm not asking for a lot. Friendly decent service and hot food.