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| - Please note that I never had the opportunity to meet Dr. Brodkin, as her Scottsdale office staff and nurse practitioner, Wendy, ruined the experience. I went in for my first prenatal appointment, for my very first pregnancy, hoping to have a joyful experience with this exciting new chapter. The front desk staff was very rude and short with me, only concerned about how quickly they could get my insurance information. The ultrasound tech took me back, told me to undress, sit down and then immediately began the transvaginal ultrasound without speaking to me. She had the screen pointed to her the whole time, I asked if I could see the screen and she said "when I am done." She finally turned the screen to me, let me see my baby for maybe 15 seconds, printed four pictures, handed them to me, said get dressed and wait in the hallway. I then had to wait about 15 minutes to see the nurse practitioner, Wendy, who didn't ask me a single prenatal question, about how I was feeling or ask me if I had any questions. All she wanted to know is when my last pap smear was done, then told me I had to come back in two weeks for a pap since it had been 14 months since my last one. Wendy never offered for me to ask a question, but I asked her a couple anyways. My first one was about my weight, as I know I am overweight. I asked what a healthy weight gain is with my current weight, and she said, without any exaggeration, "You probably shouldn't gain a pound. In fact, you might want to diet. And make sure to eliminate all carbs." I then asked her what is a safe heart rate for me when working out, in which she told me that everyone has a different opinion, yet wouldn't give me an answer/number. My experience was horrible and I felt like a payment to this office. They wanted to get me in and out as quickly as possible and they had zero bedside manner. When I went to the front desk to inform them that I was not happy and would not be returning, the receptionist didn't even ask why or apologize for my poor experience, she instead said, "well have whoever you go to contact us for your paperwork." Please do not go to this office. I really hope that Dr. Brodkin finds a new staff because she is losing patients because of this rude staff. I would never recommend this place and will be sure to tell every woman I know to avoid this place at all costs.
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