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| - I have to disagree with a previous reviewer who stated that Hayashi made them feel special... We didn't feel special at all... We felt like all they wanted was our money; service, quality, and atmosphere be damned!
We arrived last Monday right around 1 pm and found the place near empty save for what appeared to be a lingering ladies lunch group. Were we seated with them even though open seats remained at the grill and the chef was still cooking???Nooooo... We got placed at the first two seats of an empty grill... Then told to wait and see if anyone would be joining us... Did I miss something? Did I sign up for the 1 pm group dining session? No, I did not, but what do they bring to my table almost 15 minutes later? My beverage? Nooooooo... They bring us one of the most acidic and toxic personalities I have ever been forced to dine with!!! He was pretentious, slovenly, rude, imposing, possibly wearing a toupe, and a show off; and that's the nice things I have to report... What's worse is that he is clearly a regular and all the staff clearly knew this about him! So why would they seat him with first time diners when there was no shortage of chefs???? Because they did not care to make us feel special...
Drinks arrive but the main man has to ask twice for sugar. Getting refills was like begging for rain in the middle of a Phoenix summer... Futile! After being there almost 45 minutes we are allowed to order sushi but still no grill chef in sight...
The sushi was ok... At least we didn't get sick. Remember our obnoxious table-mate??? I agree with him on one thing... The sushi chef that day sucked... The rolls were loose and turned into piles of rice and fish with a mere touch of the chopstick... Real bummer.
The grill was marginal... Oh, yeah, the chef appeared at the hour mark... Yeah, we are feeling very special now... He swung his knife and spatula about and set some oil on fire... Oooohhhhh... Aaaaahhhhh... I'm friggin hungry! Make. My. Food.
I end up with a pile of fried rice that, frankly, could have come from anywhere. It lacked any seasoning at all and none was available on our table. The veggies were fresh but like the rice, unseasoned. Do these people watch the Food Network? Do they not know that a failure to season is a food felony???
And finally, the meat lands on our plates... Cooked fine but, again, not seasoned in any way... So I had a good size pile of flavorless, almost texture less, non-descript food in front of me. And by now I am so annoyed with my forced seating and table company that I want to run screaming from the place!!!!
Instead, I ask for a to-go box, because I think my dog will like the pile, and the bill, because I am now hoping to escape this hellish experience by 3 pm. I get the box and the bill and we run for our lives... At 3:05 we are safely on our way... And NOOOOOOO we won't be back...
Hey, I guess I do agree with one of the prior reviewers, Hayashi did make me feel special... Just not in a good way. I hope others have a better experience but for us, this was two hours of our lives we will never get back!
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