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| - I am really blown away by the poor service and treatment. Don't go here.
My friend and I came to enjoy a meal on the patio. When ordering drinks, we were asked for ID, which we promptly provided (we are both 22 and asked often). We were told they cannot accept health cards as a valid form of identification, which is not true. As a waitress myself, I am aware that smart serve dictates you cannot ASK for a health card due to the private information, but you can accept it as a form of ID. When the manager came over, I explained that my friend and I do not have driver's licenses as we live downtown Toronto, but we have our health cards and I even had my Smart Serve with me. He made it seem like this was a policy everywhere and that it was our fault for not having drivers' licenses. I have never been so insulted nor felt so attacked.
If Milestones has changed their policy to need two forms of identification, that is their prerogative, but they will have many problems with people in the city not having drivers' licenses, and they should not make the guest feel responsible for the change in policy.
If the LCBO accepts my health care, why is Milestones making me feel awful for the same thing?
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