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| - Was referred to the Core Institute by a Banner hospital after my motorcycle accident. My thumb had swelled up to the size of a tennis ball and at the ER they said there was no broken or fracture bones but thought I had skiers thumb. I made an appointment and was seen by a PA, a week after the accident. He found I did have a hair line fracture on the metacarpal bone by looking at the X-ray from the ER and was shocked they missed it. So I was put in a short hand cast and told to come back in a week for new X-rays. I came back and my appointment was at 8:00 am, I got there at 7:50 am. I was taken back to a exam room, sat there for 15 min and then the MA realized I needed X-rays so she had me sit in the waiting area for them. No one was getting X-rays done and the 2 X-ray techs were in the X-ray room gossiping for 25 min until one came to get me and took 3 X-rays of my hand. 2 X-rays were taken almost the same way, hand flat on the table and the only difference between them was the way I had my fingers, thumb never moved. The last was taken of my palm up. I was then taken back to the exam room and waited 30 min for the PA to see me. He came in and we went over my X-rays. 2 of the X-rays showed just a hair line fracture but the other which was one of the ones they took the same way twice had a completely broken bone. He then left the room to talk to a doctor, who I don't who and the PA came back in to tell me I needed pins put in. I asked if we could get a CT scan done cause that shows the bone better then an X-ray and I honestly believe the X-ray with the broken bone wasn't of my hand because the thumb bones were different shapes and sizes then the other 2 X-rays. But the PA said I didn't need it and I needed to schedule surgery ASAP. I told him I wanted a second opinion which he said I had every right too, but he would have the surgery scheduling dept call me. He had me taken out of my cast and put in a split in case I had surgery. An hour after I had left the surgery dept called and I told them I was seeking a second opinion at which point they became rude and gave me a hard about seeking it, so I hung up.
I got my second opinion, they did a CT scan and found it was a fracture and the bone was not broken so no need for surgery. Its been 5 weeks since the accident, I'm in a Velcro cast and the fracture line is almost gone.
The Core Institute seemed fine at first but on the second visit I realized they just wanted to do an unnecessary surgery to get more money, they wouldn't do a CT scan do put my mind at easy told me they didn't care and the fact I never saw a MD once, even when they wanted to do surgery was BS. I never even got a call back to check up on me and see if I got a second opinion.
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