I give this company a zero. I hired A-Z back in January. When the movers arrived at my new home they found that the legs to my coffee table were broken off. All of them. I contacted Justin who said he would take the table to a furniture repair place and have it repaired. He wanted to have it fixed rather than run it through his insurance company because he said the insurance company would only give a few hundred dollars. Next Justin called to tell me they could not fix the table. I paid almost $1800 for the table. He then said that he would see about having some iron legs made for the table. I have been told repeatedly that the table is almost finished. It is now 9 months later and I have yet to get my table. When I last spoke to Justin he said he didn't know where my table was but he was going to find out. The last message I received from Justin was that they were putting the finishing touches on my table. That was 9/6/13. In addition to my table being destroyed, they also took my moving dolly and have yet to return it.
If you have anything valuable to move do not use this company. I doubt they are insured.