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| - I've lived in this complex twice. The first time was from October 2006 until April 2008, the second being October 2011 until December 2012.
To be honest, the first stretch I would have given the place 4 stars. The only reason I moved was because the owner at the time, ConAm, decided to go condo and was not renewing leases. The apartment i lived in was kinda small at 625 sq feet but it fit my needs, the price was right and not far from my job. The office staff was also very nice. When I left, no fees and good feelings all around.
When I came into the market to move again, I found out ConAm still owned the place and they were renting again figuring the condo gig wasn't a great idea. I felt a little uncomfortable as the new agent pidgeon holed me into a place of the same size as I had before and wanted, but it was on the lake side rather than the side I lived before and closer to Dobson Road where I worried about road noise. There was another of the size I wanted but it was not going to be ready for another 7 days which they insisted could not be ready any earlier.
I let myself get talked into the place, which was my bad entirely. I paid the deposits and came in to the sign the lease. We covered the paperwork which for the most part was run of the mill. I rather balked when they told me if I wanted to move to another apartment after my lease is up it'd be a $500 deposit. No mention was made and I did not recall seeing mention of cleaning fees unless I left the place in disrepair.
Well, the road noise wasn't horrid. The lake was nice however on the other side of the lake where I was ended up being a nice view of a back side of a shopping center and the patio of a bar. The TV was routed through a central satellite system like the last time but the provider now charged either an additional bi annual or quarterly maintenance fee, with no cable available and no individual satellite setup available for north facing apartments.
Now, right about the time my lease was ending ConAm sold the property to Medrona Ridge Residential. The notification went out hardly a week or so before the transition took place. The management companies were nice enough not to charge me a month to month fee as I told them I was looking for a new job and was worried about a lease since I did not know where I would be.
The new management was pretty nice to me for my remaining time there. I did have to move as I found a new job that was pretty much on the far side of town, at least most of the way. After having been unemployed for 6 months and being on shaky financial ground, a 150 mile commute a week didn't make a lot of sense.
I thanked them for their pleasant service and promised a positive review if the service kept being so good. Imagine my surprise when I got a $120 bill for carpet and apartment cleaning. I called to question it as it was NOT discussed at the lease signing and I interpreted the lease as being no charges unless the place was in bad repair.
Well, I was told that if I had a carpet cleaners receipt they'd wave that fee. The apartment cleaning fee was due to it not being move in ready, which boggled me as not ever having been mentioned let alone a criteria with ANY place I'd lived in the past.
Of course I had no grounds to dispute it as the online version of the lease was gone when the old management's site was taken down for that complex, I could not find my lease hard copy and I'd been month to month anyhow.
I asked for a payment plan, to which the manager agreed to however I felt talked down to for the conversation from there on out. I managed to get the funds together to pay them off, despite robbing Peter to pay Paul as it were, and the staff that was there was nice to me but, honestly, I'm not sure I can give this place a positive review.
The place I am at now costs less than the $1 per square foot than I was paying here, the place I am at now also has newer appliances than I had at Lakeside, more space and some of my utilities are actually covered where I had to pay for everything there.
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