This is a very nice place with several good therapists offering a variety of services. It's not a large chain, or a chain at all for that matter. The owner is one of the therapists. I would patronize them more if I lived a little closer. Last time I went, Crystal gave me an amazing deep tissue massage. Those aren't always relaxing and can be temporarily painful, but after walking the streets of NYC for a few days, I really needed it and it didn't hurt at all. I am not sure if she still works there, but there also was another girl named Jennifer that was very good too. The waiting area is very calming and relaxing too. If you're in the South End/Dilworth/Uptown area and need a good massage at a reasonable price without pressures of a membership, I would definitely recommend Eden.