Over the years we've purchased a variety of items from Lowe's and frequent this location most often. We've purchased a variety of items from Lowe's such as: large appliances, lumber, plumbing, electrical, plants, tools, lighting, and decor. We purchased extended warranties on the large appliances and were glad we did as it paid for itself when the dryer was deemed 'unrepairable' (first they send a contracted service tech to assess and repair if possible; then if it isn't a full refund is issued). The full purchase price plus taxes was refunded to us in the form of store credit which we used to purchase a brand new dryer. We've also purchased thousands of dollars in house remodeling projects such as: commodes, sinks, counter tops and tile floors. What little "issues" we had with any of the projects were quickly dealt with to our satisfaction by the Lowe's company. For one specific issue they even coordinated and sent out a Lowe's associate to oversee a plumbing issue to make certain it was done properly and to our satisfaction. The only complaint I would have would be with specific contractors (and their specific employees) they [Lowe's] had hired to do the actual work in our house. But Lowe's made sure it was handled quickly, professionally and to our satisfaction.