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  • Went here for lunch today at this location for the first time and my husband takes a bite into broken pieces of GLASS in his food!! He ordered the Gruben sandwich and it was in the slaw part. He spit out a chunk of broken glass, dug around on his plate and found more little broken pieces! We told the manager, she apologized then said "Oh I'm sure you're fine." Im glad she was so sure of that! Not much empathy from her. Then said they mix the slaw with their hands so this shouldn't have happened. Uhhh ok?!?! She offered to refund us on the sandwich and not the rest of our food. Us and the other couple we were with did not want to continue eating our obviously so we asked for a refund for all of our food, you would think she would've done that in the first place without us asking. Luckily my husband did not have any cuts or swallow any of it. Not going back! Very very odd response from this manager!
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