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| - I've been coming here for a few years and have generally had positive experiences. There food is normally quite good, but I think I've been there my last time.
We went for breakfast this morning. We were told that there was a 15 minute wait. It was actually more like 35 mins. No big deal, these sorts of things happen. After being seated it took longer than normal for the server to take our orders. Again, no big deal.
But then about 40 minutes later, I had to flag down our server to ask if our food was on its way (keep in mind there were only two of us and so it wasn't because we had a large order) and she assured me it was. A few minutes later, she drops by with my side order (a side of biscuits & gravy), but neither entree. So I guess I'm supposed to eat first or let it go cold?
About five minutes later our entrees arrive and we're starving now. We've been at this restaurant for 80 or so minutes by now and we finally have our plates! My wife's food seems alright, but my corn beef hash is cold in sections. Not only that, but as I move my plate over so my wife can try it, my hand gets covered in brown stuff from the bottom of the plate! Fortunately, it's chocolate rather than, well, other brown stuff, but still, I'm pretty annoyed by now. I tell the server of my cold corn beef hash and she rushes off to get me a new portion. But of course, it again takes a while and by this time, I've lost my patience and my appetite.
When paying the check, the lady asked us how everything was, and I told her that frankly I wasn't pleased. She said sorry and asked if we wanted to speak with the manager. I declined. I just wanted to leave--because we'd spent way too much of our day there already. I wasn't going to wait around any longer. I still left our server a generous tip, because I don't think it was really her fault, but then felt crappy about spending $26 dollars for an awful experience.
It's HIGHLY unlikely that I'll return here again. Very disappointed with the service and wait time. In fact, as we were leaving the table next to us was complaining about the service as well.
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