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| - For a city where all things cost three times the amount of normal, you would think the hotels would give basic amenities. Want breakfast? That will be $19-$30 for some eggs, a McDonald's style hashbrown, and toast. A basic premade salad? $15.75. A drink? $10-$20. And that's just in the cheapest parts of the hotel.
Let's look at our room. First, when we got to registration, we waited in line half an hour only to be told that we were in the wrong place, they sent us to another part of the hotel. We lugged all our luggage and the baby, across the hotel. They tell us we need to go back to normal registration... So we lug it all back where we get to stand in line again, this time for 45 minutes. We finally get back to the desk where we find the last attendant had deleted our registration. Since we had booked this trip through a booking agent, the money we paid was not refunded, and we were without a place to sleep. We pulled out an emergency credit card and bought a room. Meanwhile, the baby is hungry and crying, and everything we had booked for that day is one by one being canceled. We get to our room only to be hit with the overwhelming smell of mildew and the sight of other peoples hair in the bed sheets. The baby starts coughing and soon we all are.
We call our booking agent and find that they did everything they were supposed to and it was the hotel that had messed up. So we spend the next two hours on the phone trying to not only get our money back but get a new room as well. We have to stay the night in the room. We move the offending sheets to a corner of the room and try to put the crib in the least smelling part of the tiny room. But the baby coughed and cried all night anyway. They moved us to a new, slightly bigger room the next day.
I was impressed with the size of the shampoo and conditioner bottles until it took the entire bottle to cover my relatively short hair. The pool was the best part of the hotel, by far. With a bunch of different pools and a lazy river, it was nice. Their times have a lot to answer for, however. They open late in the morning and close early in the evening. In a city that never sleeps, you would think they would keep it open. But it's the one place they don't nickel and dime you, so maybe not. By the way, they no longer let you rent tubes, you have to buy them.
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