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  • I love Savvy. I have been a regular for over 3 years here. I have had a few disappointing experiences, but as a whole I have been very happy here. The Salon and Spa is very relaxing. I love they have candy, water/coffee/tea and small snacks offered. The staff is very friendly and go out of their way to make you feel welcomed and calmed. My disappointments were a cut and color with an understudy who went far from what I wanted. And recently I had an understudy who did not quite understand what I wanted and took off more inches than planned. I gave her another shot and while being friendly and answering questions, she kept pushing for me to cut my hair short and I had already told her I hate my hair short so I stopped seeing her. I also had a manicure and I had an issue with my manicurist smelling so bad of smoke that I just wanted to run away from her. I could smell it when she touched, talked to me, when she moved. It was really hard as a nonsmoker to sit there in that beautiful place with that icky smell! I recently strayed from seeing Katy, an understudy and went to a different salon and was so disappointed!!! For the money the understudy is such a good deal. I have mostly seen understudies and the service is almost always great that I do not even worry about seeing someone else. I am most impressed with them not pushing products. They have salaries so if they suggest a product they really believe it is best for you, not because they get a little something extra for it. I do miss their Super Saturday's which were so much fun and gave a few bonus points for their program. I am disappointed they changed the program to not include services because I found myself coming in more do to earning those extra points. Despite the few small issues I have had I continue going back because there have been so many amazing appointments that make the bad appointments not a big deal.
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