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  • Do not buy furniture at Walker Furniture, especially do not purchase a warranty from them. My electric recliners stopped working in November. They got me a tech on Dec 21st. Tech said I would receive parts in 4-6 weeks. No parts by February. No return calls from customer service, as promised, with status of parts; still busy from holiday. Your parts will arrive on March. 14, 2017. No parts. I've talked with two managers, well one manager that couldn't help he was at a school function and another gentleman who listened intently but was more like a manger monitor. He could listen but not do anything. The third "manager" has received three message and a text. Walker Furniture is clueless about their warranty company and horrible at Custer service. Save yourself the aggravation and go to a swap meet. There you have no expectations of professionalism.
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