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  • I have been coming here for a few months and have never had any issues. I love their salads and my kids like the Mac and cheese. Today I spent about $50 on two modern med salads, coffees, and Mac and cheese. While I was halfway done with my salad, I found a GIANT BUG IN MY SALAD. It was missing half its' legs and I assume I probably ate them because I shook up the salad to toss the dressing. I have never had this happen before, I am extremely disappointed because PANERA is not a low class, cheap place to dine. Their prices are up there. The sanitation should be up to par with the prices. I called to speak to a manager and she refunded my two salads and offered a free meal as if I would go back. A full refund of my order today would have been nice.. just check ur salads.
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