Bought my Subaru here and did some tough negotiating but we both came out with a good deal. There was an issue with a howling sound and Steven said they would take care of it. After a week I took it to mechanics and found out the tires were the issue. Brought back to dealership and Steven helped to get the tired swapped out even though I was told by another person there they dont replace tired on used cars. Steven stood by his word and made things right! I felt my saleman Steven Hoffman was on my side throughout the process and would come to see him again in the future.