I bought a Groupon for this salon after reading so many good reviews but I would never go back there even if it was free. The minute I walked in there I was ignored and not greeted by a stylist named Vanessa. I felt so weird just standing there thinking if I should stay or walk out. The salon seem empty(Vanessa the stylist was sitting talking to another girl) before walking in so I though hopefully they can take me in without an appointment if not I would make one. After long weird uncomfortable couple minutes she only says "if you don't have an appointment I can't take you in" I walked out. I was so upset about what happened that I got refund immediately. If I had horrible service just walking in there I cant imagine what type of haircut I would've gotten. I would never go back there.