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| - A little behind on my reviews....
Went here for lunch on 5/5/10. This was a lunch with family/friends.
We were there at about 11:30. Only a few other tables were occupied. We were seated pretty quickly. Then had to wait about 5-10 minutes before waitress showed up. Another 5 minutes to return with simple soda and lemonade orders.
Lunch orders included two salads, chicken tenders and fries, chicken sandwich and fries, angel hair pasta dish, and personal deep dish pizza.
Salads are a Little hard to screw up. Pizza was only warm. Some bites tasted like not yet cooked yet. Both orders with fries, the fries were cold as well as the pasta dish.
Of course, waitress never came back to check on our orders after a few minutes. So probably 10-15 minutes went by before she came visible to waiver her over. When we told her food was cold, she was clearly confused and unsure what to do. She said she would be back in a minute.
Manager too sounded confused and surprised... "Don't know why food would be cold?" He offered to bring out new order of fries, which he did fairly quickly.. No offer to discount meal ticket, no offer of free dessert, just apology and fresh basket of fries...
Would love to go back to this place to try the beer and maybe appetizers. Being a huge beer drinker, would love to try the different brews. The appetizer menu looked pretty good too.
I realize that any place can have a bad day. But first impressions are critical. Especially for food and restaurants. This will not be a place I would consider again unless the timing for Happy Hour presents itself...
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