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  • Lived at this place for about a year; couldn't wait to leave. The place is starting to show its age and they have put no money back into it. The first week I moved in I had an infestation of yellow jackets. Upon contacting the front office they acted as if; one, it was no big deal and I was just making a fuss and two, complete shock that there would even be any yellow jackets in there. Upon chatting with the neighbor and telling him about my ordeal he mentions "oh the last people who lived there had yellow jackets too!" I once again contacted the front office and informed them that this unit has been struggling with this problem for a while now. I was told they couldn't get orkin for about a week so I would have to stay in the unit or find other accommodations on my dime. (Thinking back I should have accessed legal council at that time) Being that I am not from the area and have no friends or family around. I had to suck it up and sleep in the smaller bedroom in an air mattress while being 5 months pregnant. So orkin came and yellow jackets went away, but the whole thing took about a week and a half. The community has "rules" that are meant to keep the place clean and comfortable for all who live there. The "rules" however are not enforced by management staff. Example people leave garbage on their porch so they don't have to drive it to the compactor every day and garbage smells and it looks awful. (btw they charge you $15 a month for the pleasure of driving your own garbage to the compactor and on weekends it get so full that people just leave it on the floor around the compactor) another rule is parking on the street. A lot of people have made the street their permanent parking space. It looks tacky but most of all it sucks to have to go around these cars when driving home specially in the winter while its snowing. The most dangerous one is that they allow all size dogs to move into the place, but don't make people keep them in there homes. so at times you will be approached by a very large dog and no owner in sight. The gym at village at Avon is as old as the property. The machines are definitely worn and should be replaced. The "business center" has an ancient printer that is broken half the time or out of ink the other half. I was told by one of the young ladies who works there to take out the cartridge and shake it. The water bill is not your own personal usage is a large amount used by the whole community and the divided by the amount of people that live in the units (very complicated, I actually after a year of living there am still not very sure how it works) bottom line is you have no control over your water usage and your bill could be $15 dollar one month and $50 the next. when I asked why my water bill sky rocketed to $56 dollars (The highest we ever paid for a home with 2 people) the office staff said "well its summer time and people do things like wash there cars" well that's great ! Village at avon has also seen a recent increase in crime. The office staff blamed it on the economy. The crime made the news, here is a link http://avon-oh.patch.com/articles/police-officer-s-badge-handcuffs-taser-and-rounds-taken-from-village-at-avon We had a dryer that was broken it was shaking and making airplane like noises ( we even made video and showed it to the front office staff ) it took 3 visits from maintenance and 2 months to get a new dryer put in. At the end of our lease they increased our rent by $155 (13% increase) a month. An increase that big should be justified by upgrades to the property/unit and things of that nature. So we decided to move to another place not to save money ( we moved to a place with higher rent) but because we felt that place was not worth the money we were paying and it definitely not worth the increase. The place is ran like a circus. In the year I lived there it had 3 different property managers. The kicker of the whole story is that upon moving out we got a bill for carper replacement of $400. The carpet should have been replaced many years ago and now they will finally do it, but I will be paying for it instead of them. When I asked when the last time that carpet was replaced the manager told me that "it doesn't matter if it 6 months ago or 6 years ago".They told me there was "gooey dots" on the carpets that couldn't be removed so the whole carpet would have to be replaced. The problem is that they don't hire professional carpet cleaners to come in and clean the carpet (like most companies do) they have the maintenance staff do a best they can job and when they can't they just charge you for a new carpet. Upon move out I was also charge $15 for "drip pans" (those things in the stove that things "drip" into) They apparently expect your drip pans to look new when you move out and if they don't they will charge a marked up rate for them.
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