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  • Friday at 4pm the three of us came to have an early meal. Place was empty upon arrival. The hostess (Vanessa) gathered our menus to seat us when the phone rang and asked if we could wait a moment. No problem. The call lasted for quite a while as we waited. When she hung up another couple came in and she began speaking to them, asking questions, checking them in as we continued to wait. Irritated at the lack of priority we went to seat ourselves (with a comment from another couple saying "We don't blame you!"). We told the manager, Wayne, what happened and he apologized and said he would address it. Ordered our food and pizza, specifically saying no green peppers on the pizza. Our orders came and it was the wrong pizza covered in green peppers. Waitress apologized saying she told them the wrong pizza and the manager was going to come to our table. He never came and pizza came after the others had finished their meals. Ordered a pizookie which was delicious but how can you mess up a cookie and ice cream? I thought after this embarrassment of errors at the very least the dessert would be comped. Nope. Nothing. Worst service ever to celebrate my little one's Straight A's in school.
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