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  • The reason why I gave it 2 stars was due to their customer service and length of time it took to get my food. I ordered a spicy avocado and kale bowl. I sat down and seen multiple people come in after me and get their food which is always frustrating but it happens. At 25 minutes, I approached the counter to ask about my order and this woman told me that it would be out in a minute or two. Fifteen minutes later I approached again and was ready to give it to someone. As I approached they had what ended up being my food sitting at the counter for me to pickup. The woman behind the counter didn't know who's item it was and couldn't call out a number. Mind you, they have a little device that they give you when you order that is supposed to go off/buzz when your order is ready. Well either they didn't press the button to activate mine or it's faulty. I gave them the benefit of the doubt and thought it might be faulty. But after waiting 40 minutes to get my food, which contained no meat(a reason why it shouldn't take as long), I received no apology but what I received was "you waited 40min for a bowl?!". This was the same woman that I approached 15 minutes before, she clearly did not remember. I took my bowl and went back to my table with no apology at all. The food was actually good too which is why I gave them the 2 stars. But it just didn't taste as good as it probably was after being so infuriated after that experience.
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