This DQ is always clean and friendly. We went to the drive through the other day, and they forgot a cone, so I went inside to get the forgotten cone. I wasn't upset, it happens and I just showed my receipt and asked for the cone. The employee went straight to the manager, who sent the drive through guy over with a card for a free Blizzard and an apology! I really didn't need all that, just the cone would have been fine, but it was such a grand gesture in this day and age! I was SO impressed with their customer service. That is how things should be done! Kudos!!