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| - Rather disappointed. Was looking forward to going here on a Saturday Night as we were meeting a group old friends and had never been. Heard good things about the joint and had watched the review on PBS some time ago.
First off, the bartender needs to learn some social skills, as well as, a refresher on some of the basics. Sat down and took over 5 minutes to greet us - there were total of 5 people at the bar. Gave us a drink menu then took a full 10 minutes to come back. Really? Wasn't like he was doing anything important, just casually chatting with some customers while we wait dry and parched. Sorry to interrupt your conversation but Alcohol sales are waiting over here sir! He wasn't fully knowledgeable about the liquors the establishment offers either. How about a cocktail napkin for the sweaty beer - they were 6 inches from where he set the glass down. In fact no one had cocktail napkins; just plain lazy. He never checked back with us either or asked for food sales. I had to flag him down to order appetizers. Never came back either, we ended up just leaving and going to the table. I hate that "Scottsdale Bartender" mentality of it seemingly being a favor to serve you. Don't flatter yourself lazy bar-keep.
The wait staff is mature and knowledgeable. Out gal was quirky and funny - we liked her personality. She dropped the ball a few times on beverage service though. Thirsty 12-top of people waiting for drinks decreases your sales and inevitably your tip as the check is smaller. Big hint: Six chicks at the table, you might want to suggest desserts as they WILL order them, but won't if not asked.
FOOD:
Started with Hummus app and pot-stickers. Nothing to write home about and presentation was plain generic. Pot-stickers were on the cold side too.
I ordered a Caesar salad sans the croutons with extra dressing and extra cheese. Came out w/o the extras and was quite dry. Had to ask for more dressing which was brought out. This might be picky but I like my Caesar tossed so it's even and not dressing poured over the top. The big kicker for me was the abundance of giant leafy romaine tops. A Caesar should be the hearts of romaine and chopped - not the other end of the leafy bush as it's too bitter. It was not enjoyed.
I ordered prime rib since we're in a steak house right. Ordered it MEDIUM RARE. MR should be red with some blood. The server dropped my plate and ran before comment so I sat there looking at a piece of Medium Well shoe leather. With that said, the 12 dinners came out wildly staggered and auctioned off at the table - real bush league. How difficult are table/seat numbers. "Who has the Sole? Who has the Steak?" is so unrefined. Some of the guys at the table were served before their wives and then were patiently waiting to eat until their partner's meal arrived - result cold food. Others were finished with their meal before others even got their entrees. The table service as a whole was disconnected and awkward.
Anyhow, I had to send back the prime rib as I don't eat shoe leather; especially for like $30 something bucks. It came back and it was MEDIUM not MEDIUM RARE. I'm not one for the double send back as you don't know what might be brought back the third time if you know what I mean. So I pained through it, and pained I did as this Prime Rib was super bland - really disappointing. In fact all of the food was rather bland and in need of seasoning. One other item was a side of this couscous thingy that sounded interesting. It wasn't - it was awful. Crunchy and tasted odd. Now with that said, it very well may be the correct way to prepare this, I don't know, but it tasted like eating raw rice to me.
No coffee or dessert were offered. I would have ordered a Grand Marnier or a Sambucca if asked as well.
What a tasteless train-wreck. I can think of a ton of other places to drop $140.00 in this part of town.
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