There are so many Ulta locations in the valley--typically bright and spacious, with the same merchandise and the same type of associates. The only thing that differentiates one replicated store from another is the level of customer service. After lunch, we stopped in at this nearby Durango store to find a particular product. As is the case in other Ulta locations, no one stepped up to help so we navigated our way through that particular product showcase ourselves--until Precious spotted us. She's a prestige manager there and took us under her tiny wing, making suggestions, finding the exact color match, and recommending products that would work. She listened to my concerns and needs and capably took care of things, providing a high quality of customer service. By the time we left, it felt like we had made a new friend. Of course, that kind of customer service led to me making a large purchase. Really hope she's still there when I need more products!