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  • I knew a weekend late lunch would be bad, so I called to ask to reserve a table. Told we don't do that, but suggested I download an app that would let me 'get in line' for a table, and to do that about 30 minutes before I was meeting my work group. I did, and despite repeated checking--including in the parking lot--the app insisted there was 'no wait time.' Imagine my dismay when I was told "30 to 45 minutes." They were right: it was 45 minutes from my arrival before we were seated. Also note that the acoustics are terrible. It was expected in entry/bar area, but continued in our seating area. They have piped in music to boot. It was very hard to hear people at my table, despite our sitting in a 'booth' style arrangement of six. The staff seems far too inexperienced for this kind of a place. They appeared stressed from a typical crowd (not a Badger day or anything in particular) and I didn't notice many smiles or pleasantries. I thought once we were seated, things would improved, but it took maybe 10 minutes to get our glasses of water, 2 coffees and a latte. The latte arrived first, then the waitress brought the water (barely iced) and one coffee. Had to remind her of the other. We ordered. A late person joined us, ordered tea and a skillet. Reported the tea as strong--it comes loose-leaf, so there isn't a way to adjust the strength. Imagine our surprise when her skillet came out first. An awkward ten minutes later--in which we encouraged her to eat while warm--the rest of the food came out. When it was delivered, by an assortment of staff, the waitress asked if we needed 'anything else.' A much better time to ask that would have been in five minutes, not as we were sorting ourselves out, but whatever. She might have checked back once, refilled coffee once, and then on another trip, refilled water. Food: ordered egg white omelet. It was delish, as were the potatoes, but I couldn't figure out what the giant lump in the middle of the omelet was. Turned out it was the cheese. Friends reported the quinoa skilled, the eggs Benedict and the Door County cherry waffle as good. Paying took another 20 minutes. Just disappointingly slow from start to finish. I don't think I'll be able to convince this particular group of friends to meet here again, nor would I want to.
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