Although we did not go with Sunshield Patio for our backyard project I would like to say that the gentlemen who came out to see us was on time and professional. He answered all my questions with no pressure to sign on the dotted line. We had a least 10 people come to our home to give us estimates and although we did not choose the cheapest (you get what you pay for) we could not choose Sunshield because they were the highest. ((1,000.00 above the rest)