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  • I usually come here since I live in Anthem and service has been great but this last time it sucked. It was beyond horrible service. We got sat and I asked the hostess about the little tv on the table and she said you can re order drinks on it, play games and pay the bill. I said oh you can order food and she said no obviously I wouldn't give you a menu for that umm...okay rude! Secondly, our server greeted us with such a fake smile and fake hello. He was clearly annoyed with his day and job. He was probably like oh shit two olderly people and a young guy means my tip will suck. I used to work in the service industry and you can never judge a person on their age or looks like you can't judge a book by its cover. He was annoyed to that he could not upsell all of us but hey when your rude I won't add a salad even if I want it. He sighed as he took our order and walked away. Really?!? I know it's Chili's and all not a fine dining restaurant but still I shouldn't get treated like I'm at Denny's. Really almost with the trivia its an extra 99 cents seriously lol?!?! At Buffalo Wild Wings it's free to pay trivia and it creates a fun family experience not let's pay for it. I'm so annoyed I'm sitting here taking the time at the restaurant to write this review. So, we shall see when I get our food how the server will be with our order. So, we ordered our food at 12:00 and are still waiting....and its 12:15....I would expect a longer wait time at a busy restaurant but it's completely empty. Finally, got our food at 12:17 and omg servers need to realize when they are being sarcastic and rude. Our server did not care at all about anything and seemed annoyed. I just find it hilarious that a server is so busy with 5 tables. Really it is not that hard to handle 5 tables. I honestly don't think I will be returning to Chili's ever again. I'm tired of getting horrible service and servers who hates their jobs. If you hate your job so much then find a new one. End of story. It always amazes me how some people have jobs in the service industry. Also, I get the tv ideal trying to be cool but that just means the servers are really lazy and need a electronic device for people to hit refill my glass and order deserts haha lazy work. Then really we had a free desert for my grandpa's birthday but our server said we only get a free scoop of ice cream. Seriously......so frustrating it's annoying! Never coming back to any Chili's for that matter! You lost my business and you are horrible and customer service and I don't feel horrible about writing this review at all. I would rather go to Mcdonalds in the same parking lot and I would probably get treated better and I hate McDonald's. I never eat there hahaha
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