I frequent the Pizzaiolo at Danforth/Carlaw quite a bit and they are always on point but the past three times I've been to this location(Broadview and Queen) they had no vegetarian or vegan slices available. Not even plain cheese slices were for sale. Every time I ask they say "Oh there will be some ready in 30 minutes, we were really busy" which as a former member of the hospitality industry I can understand but it can't be a coincidence that every time I went they didn't have what I wanted. "Too busy" is not a suitable excuse to me as when I ran a kitchen I was always able to meet costumer satisfaction regardless of business flow. One of the times I went it was very slow and the counter attendant was just chatting with a delivery driver or someone instead of doing his job.
For a pizzeria that has such a wide variety of vegetarian and vegan pizza to offer and is also very welcoming to non-omnivore types, I find it perplexing that this can happen so consistently.
The Danforth Location always has something to offer me (never once have I went away empty handed) so I will keep frequenting that location, but I will never go back to the 'Jillys' location and will also tell others not to. Get it together Jilly's.