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| - I was very disappointed with the service received at this location. I chose the location for convenience, and have been going there for more than a year for oil changes and simple car maintenance.
In the year I've been going, they have had several missteps in service. First, they forgot to replace a light cap which fell off while I was driving later in the week. Second, they forgot to replace my oil filter cover screws, forcing the part to come loose on the freeway and rip half way off. Luckily it was all under warranty and was replaced for free at the dealership.
Finally, and this is most important for a car care place, their integrity is very, very questionable. On many occasions, they have tried to sell me everything under the sun. My last visit, I went in for an oil change, and they start talking to me about a maintenance plan that will all be done "for under $700". I laughed when he finished, and he said, "I know, right? Its surprising that your car needs that much maintenance."
Later on, the technician came out and told me to never bring my car back to the place again. And if I did, don't let them touch anything in the car except for the oil. He said they have a long history of lying, and misquoting people into buying all sorts of services that their vehicles do not need.
I will be taking my car to another business.
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