The business owner/manager should be expecting this review.
-Arrived with high expectations because we were ignorant.
-Sat and waited for 1hr before our server Dawn realized she forgot to put in our order.
-Waited an additional 30 minutes watching tables come and leave and servers run around completely frantic.
-Food arrived eventually (it was ok.. no real complaints)
Overall.. completely mismanaged dining room, the table next to us also waited over an hour and had a lot to say. Whats pretty funny is the "manager" had the gall to present us with a full bill having taken off the coffee and a $2.59 "regal plaza discount" thanks clown. We weren't looking to get a free meal, we just wanted our food on time, and for appropriate measures to have been taken for us to leave happy. The worst part, they didn't seem to care.
(also let the guy with the grey hair know we saw him pick up a salt shaker off of the floor and put it back on the table next to us without wiping it down. )