I brought my 6 year old to see Kaitlin and she was just wonderful. I scheduled an appt with Kaitlin for myself that day. She is professional, knowledgable, gentle and so very kind. My hair hasn't felt this healthy in 2 years. She listened and didn't push ANYTHING for her benefit.....she only cares about my concerns!! I will continue to go back to her!!!! Thank you, Kaitlin:)