Today I visited their N. Rainbow Blvd (& Craig) location and was quite terrified to bring my baby here because of some reviews. The ladies at the front desk were very welcoming and I got to meet with Dr. Flem pretty promptly who was also very warm during this moment of finding out if we needed surgery. My biggest fear today was finding out if my baby needed amputation which is what I was told was a possibility from her vet two weeks ago. For two weeks I've been really down and very sad about it, not knowing what I was going to do.
Dr. Flem was comforting in explaining that she just needed more time to heal and that he doesn't feel surgery is needed. He was sensitive with my finances as I was only prepared for the consultation fee and also provided larger x-rays complimentary since my vet sent ones that were too small. On top of that, he also cut the consultation fee since she didn't need surgery and cut the top of her original splint for comfort!
Thank you guys for giving me hope again