It takes a lot to make me unhappy when eating out. I figure if you are cooking and I don't have to then high five! Poor service on the other hand is a big deal. This place is being run by sullen teenagers. That's fine, it's an age. I ordered a grilled cheese that came out sad and sticky and cold. I was nice about it ( never mess with people that make your food) and asked if I could get something else. I was then charged for a replacement and told that sad sticky and cold was standard and that I was on my own. I'm pretty shocked that they would have that attitude. I had to buy a second lunch to eat with my friends.