This review is for facials. Cassidy gave the most gentle, thorough, and least painful extractions I have ever had. I wanted her to do my facials indefinitely just for that reason. That was also the first time I had ever felt so relaxed and zen during a facial that I almost fell asleep. I was disappointed to learn that she no longer works for the Glendale location. My skin felt so clean and looked great for over 2 weeks.
I went back for another visit today and the esthetician was very knowledgable and had helpful tips for skincare. The appointment went well but just lacked the amazingness of my first visit. Hoping to find where Cassidy works now so that I can be her client for life.
It sometimes seems impossible to reach Simplicity through their phone line. I was on hold twice over 10 minutes (with zero callers ahead of me, 9am and 1pm during business hours) before I gave up. The third time I called went through just fine. I now schedule in person to avoid calling.