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  • My husband and I frequent Steak n Shake on busy shopping weekends because it's extremely cheap and a majority of the time, the food is good- worth the price at the very least. The only hang ups are when the restaurant is packed (more so around the holidays). When it's crowded, it's usually pretty dirty and the wait can be a bummer- as expected with most fast food places. I highly recommend to STAY AWAY from gift cards!!! I asked people for them as gifts and today I tried to use two I was saving to cover our meal and the machine wouldn't read the cards for some reason. To make it worse, they had no way to manually enter the card number and pretty much told me they were worthless now despite me calling and verifying there was money on them (or so the person I was dealing with told me). So now I have several steak and shake gift cards that I can't even use. I also believe the person that took my cash after my gift cards didn't work pocketed the cash. I know that's a huge allegation but consider this: the person disappeared with the money in hand and when he returned sans cash, I asked for my receipt and change. Then he could not produce a receipt showing I had paid and I never witnessed him put the money in the till. He entered a code to open the till and manually counted out 65 cents and handed it to me. This visit was the worst, sketchiest visit I've ever had with S&S but despite that, you've got to consider the staff, location, and how busy they are. Normally, this is an awesome place for cheap, good food. If you have kids, this place and Cicis will be a godsend for you! I recommend the Garlic Double Cheeseburger. Remember- go to a good spot when it's not too busy and don't buy the gift cards! Lol Enjoy!
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