I went there with my bf out of curiosity. Heard a lot about the chain and to be fair, I don't expect a whole lot after reading reviews and eating ramen at other places in Toronto (Sansotei, Santouka, Nobuya, Kinton, Toubouken and Rajin Ramen).
I ordered the Tonkatsu Miso Ramen while my bf ordered the king of kings ramen. I found my Tonkatsu Miso ramen to be decent. I should not have drank much of the broth as I was REALLY thirsty for a while and needed water. Rarely have this problem in the places I tried above. Bf did not enjoy the king of kings ramen as he didn't like the broth and its overall execution. He also felt it wasn't like a traditional Japanese ramen bowl despite many toppings. I mean, he was surprised at the ground pork and kimchi there. He found my broth to be fine though.
Perhaps it's me and my bf's preference, but we weren't expecting that much beansprouts and very thin noodles (well, based on the thicker noodles we are used to from other places).
Service is fine given the limited space and growing number of clients (we came at 11ish opening time and left at around 11:55).
Overall 3/5 stars, which I feel is justified. Won't mind trying this chain again in Mississauga or Toronto but it's not a place we would go out of our way for lunch or supper. Bf intends to try a more "traditional" Japanese ramen bowl there next time. For me, I probably may give shio a shot along with the takoyaki. Those look huge!