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  • My hubby & I had a very long day, we were in the area & decided to give this spot a try. It was around 6ish & they weren't very busy so we figured we'd be able to order quick & make our way home. We were sat quickly as the restaurant wasn't packed & our server KIM took our drink order, after they arrived we quickly placed the rest of our order which we decided on chicken satay, a cup of wonton soup, some calamari & our entrees of sweet & sour chicken for my hubby & shrimp pad thai for myself. We got our apps in a timely manner from food runners other than our server, who mind you KIM only had 2 other tables, a 2 top of a mother with her teenage daughter, then one other table of a young couple with their 2 yr old!! My point she wasn't busy at all, do you think she bothered to at least one time ask if our food was satisfactory, no don't think so & not even when she swung by to grab a couple dirty plates. At this time is when we were realizing yes we ended up with an ignorant server who was unfortunately racially profiling us because I couldn't count how many times she was chatting it up with the other tables making sure that they were fine but she failed to realize I was once a server & I will tip a server well over 20% for excellent service!! We were then served our meals by yes you guessed it anyone but the infamous KIM & once I did the one twirl of my pad thai with a piece of meat I bit into no not a piece of shrimp but breaded chicken!! Thank you KIM for not listening to our order & for graciously never once even saying boo to us, yes I know there aren't many blacks in your neck of the woods but we are also paying customers & if you look at my profile you will see we like to try many different places from 1 star to 4 stars & yet that was the WORST SERVICE BY KIM that we've had since relocating from Miami to the Phoenix area. I definitely did not think twice about giving KIM a zero tip & if I could give this establishment zero stars I would do so also but since I can't we'll just never step foot beyond their four walls!!
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