I am giving this place 4 stars more for the cute waiters and FOOD than for the service itself. The decor is also quite cute but a bit noisy depending on when you go--but it's a lounge, so to be expected. I have only been here twice but both times I was very happy with the food (burger, fries, dips, Brussels sprouts, fried chicken, warm salad) and the beer and cocktails are fine. Normal. The first time my waiter forgot to enter an order in so gave my friend and I a round of drinks on the house which was nice. The second time I was with another friend and seated by a young girl who wasn't very friendly and actually seemed quite bored which was a turnoff but then a nice young Asian guy with a moustache (sorry for the silly description, this is exactly what he looked like) took over and was a GREAT and welcome change. Go for the food and to enjoy an afternoon bite and cocktail with friends! Many young girls seem to like coming here in swarms haha. Again, maybe for the cute waiters? Who knows.