Went to get my belongings out of my car... I waiting in line forEVER because the woman at the counter was talking to her kids on the phone for like 10 minutes to make sure the house would be clean when she got home from work. Finally she got off the phone and I had my baby with me and she told me I wasn't allowed to bring her in.. Ummmmm am I supposed to leave her in the hot car???? They ended up accommodating me after I argued with them for a minute but it was a little annoying. I got done what I needed to get done. It wasn't terrible, but it wasn't pleasant.