I had a great experience here. The staff were all very polite, and they took me in before I was even finished with the forms they hand you when you arrive. Dr. Coccia explained more about my eyesight to me than anyone in the past has done, he appears to actually care whether you know what's going on. The sales staff was really nice as well. I was concerned about pricing for contacts because I have to pay out of pocket, and they were kind enough to price match another retailer. They really worked to make sure I had a positive experience.