I mean, it's a post office.
Yes, the line is always going to be long. And yes, the staff is hit or miss with customer service but I actually don't mind coming here.
I love that they are open until 2:30pm on Saturdays and there is plenty of parking.
During my last visit I joked around with the staff and was in and out with no wait. It was very easy and painless...perhaps I now know the secret day and time to go and how to avoid the madness and long lines. Woot!
I do wish they had a 24 hour drop box but I guess you can't get everything.