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  • To echo the several other reviews - these scumbags are towing predators. Fred is an uneducated misogynist with a foul temper and severe attitude problem. He withheld information intentionally and implied I was poor when I expressed I prefer to use a credit card for the $200 charge (ahem, I make my money the honest way and am sure he pocketed $200 cash instead of reporting it as income - hi, tax evasion and theft!) because I didn't trust my money would be collected righteously. How did this happen? My car was in the Shadyside Arhaus parking lot with 8 other cars after Arhaus was closed. It was around 9pm and there was a gigantic black Cadillac SUV parallel parked at the entry way. In the past, this lot has had signs indicating it's a lot for Casbah/Mad Mex at night so when I went to Casbah for my birthday dinner treat by myself I thought nothing of it. I was gone for around an hour and came back to find the Cadillac was there but none of the other cars. (Others have mentioned they feel decoy cars are in the lot they frequent - I strongly agree). That's when I found the towing sign and called. They said I owed them $200 cash and had to be there by midnight to get my car because "they can't take credit cards until 9am the next day." Their location is in a sketchy part of Hazelwood near the bridge underpass, which is a far cry from Shadyside. They said I should take an Uber/Lyft in addition to the $200 ransom they asked for. As a young woman, this was downright startling. I arrived to collect my car and ask that they take a credit card or allow leniency on the $200 cash charge because it was an honest mistake. Fred was downright rude - immediately - 0 to 300 without any hesitation. I'm sure multiple people give sob stories but there was free valet parking (with a suggested tip) right next door to this lot from the restaurant I was eating at. I had the receipt to prove it. If I had known this was a towing zone, I wouldn't have parked there and would have used valet instead. Be careful when you see Howard's Towing signs anywhere - you'll deal with a team of hillbillies who want $200 cash and have no etiquette to speak to you properly. I'm certain they'll go bankrupt or get raided by the IRS in the near future, and Pittsburgh will be a better place for it.
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