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  • Not my favorite airline. At all. It's very antiquated and overpriced for the outdated, unfriendly, and bare-minimum service you will receive. Not to mention the plane was old, outdated, and super boring (no TV's/entertainment on a cross country flight). The worst part of all was that, due to their obnoxious fees for checked baggage, I purposely brought only a carry-on and did not check any luggage...only to find that the carry-on compartments were so full around my seat (even though I was in one of the first boarding groups) that I had to put it in one of the compartments far back from my seat. This was problematic because it was incredibly difficult to get back to my seat at the front of the plane with so many people still coming to the back of the plane for their seats (this is why I love airlines who board from the back to the front!!). This was even MORE problematic once we landed. After a long, exhausting cross country flight, it was 1am and I was exhausted and just wanted to get off the plane and get home. But since my carry-on bag was in one of the compartments behind my seat, I literally had to wait for the entire plane to de-board so that I could finally make my way back there to get my bag. It was RIDICULOUS. The flight attendant made a sad attempt to help me when I was visibly frustrated by the situation, by asking some of the people in the way back of the plane to "please wait" so that I could first grab my bag and get off the plane...and that, of course, held those people up, so it was really a lose-lose for everyone. They have really backwards ways of doing things and I will never fly them if I don't have to.
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