I would give this place 5 stars but it gets 4 bc of how crazy management is. All the stars come from how hard each employee works. We were being taken care of by one female worker who was THE SWEETEST. The burrito I got was pretty big and the tortilla didn't seem it would roll up.. I told her she could put it in a bowl and it would be ok, but her manager started yelling at her to refold it and then talked down to the lady helping us. I was so taken back I gave the girl a 5 dollar tip. I see where the manager comes from, trying to have perfect food each time but it was so uncomfortable for everyone standing around it didn't need to happen. I told them both I wanted to eat it out of the bowl anyways and he still caused a scene.