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  • I have been a customer of Premiere Home Entertainment for more than 10 years, and can heartily recommend them. My first experience with them was simple: Buying and installing my first HDTV. It moved onto to an entire home theater set-up over the years with whole home audio. We recently had a significant equipment upgrade done, and the crew sent to our home (Rich, James, Chris and Stephen) did a wonderful job. They were professional, highly knowledgeable, made great suggestions, were open to my many suggestions and went out of their way to make us happy with our new equipment and set-up. I am extremely pleased with the work they've done. We have had a few minor issues over the years, and they've always been responsive and willing to do what it takes to satisfy me. Our most recent job was taking the plasma TV from our family room and mounting it in the master bedroom, then installing a new OLED TV, new Control4 home automation receiver and new AV receiver in the family room. They also programmed my Amazon Echo so that I can control my TV with my voice. I can say, "Alexa, turn on CBS," and the TV will turn to my local CBS channel. I can even say, "Alexa, turn on Netflix" or "Alexa, turn on YouTube" and it will go there seamlessly. Rich and James did the programming on this and spent a great deal of time making sure it worked properly and recognized a wide range of voices. I also think it's important to point out that Kim, the owner of the company, is highly ethical and has trained her staff to only make recommendations that will suit the customer. I have a 7.1 surround sound system in my family room, and we're happy with it. But I heard the new Dolby Atmos system while in Premiere's showroom. It sounded awesome and we were interested in it since the new equipment we purchased is Atmos-capable. But Rich looked at our room and said that while he could install an Atmos system, he didn't recommend it because of the way our room is shaped. The point is, they just didn't take money from someone who was willing to spend it; they were honest and upfront about what worked and what didn't. I have had a few issues over the years with things that were done, but Premiere has always worked hard to satisfy me. I highly recommend them if you're looking to create or upgrade a home theater system
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