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  • My review pertains mostly to the dining section of the venue. It was bad. I had a big group of 16 and when trying to make reservations, we were told that they don't accept reservations and that it would be first come-first serve. To my surprise, when I walked in, I was told that the wait would be over an hour for a table of 16. What made it worse was that I looked into the dining room and both the bar and dining area was well below capacity and they could have definitely taken us right away. When we asked about the empty tables, the staff member simply told us that that section was not his responsibility and said there was nothing he could do about it. The customer service was horrible. Two hours later, at nearly 10:30 (they close at midnight), we were finally served. We all ordered the eat and play deals - I had the Chicken and Shrimp Rockafeller (which was really good). Unfortunately, the satisfaction I got from my meal was overshadowed by the fact that by the time we were all finished our meals, it was already 11:30, which left us only 30 minutes to play in the arcade section. Definitely not the experience I expected.
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