I drove all the way from Phoenix because of the reviews and I wasn't disappointed! These guys are courteous and knowledgable and fixed a problem I was having with a used bike I'd bought at a yard sale, while I waited. I didn't know anything about that bike, or bikes in general and the young man (wish I could recall his name!) gave me a lot of info about it and options as to what I could do. He didn't try to upsell me or talk me into doing anything beyond the problem I came in with. These guys are awesome and I will return when I need more service on my bike! It's totally worth the trip! And besides Cave Creek is a very cool little town that would be fun to explore if you have the time. He even told us of a beautiful place nearby that you can hike or ride!