My experience was not great. I had James, who is the owner come to my hotel room for a hair and make up trial. He was very rushed and not detail oriented at all. My up-do was not firm and it was leaning to one side by the time he left. My make up was not any better. My foundation did not match my skin tone and not blended im well, had missed spots. My false eyelashes were not glue down completely, they were lifting. My lip liner was incomplete and missing in spots. I had dark circles under my eyes from the eyeliner. My eyeshadow had black spots from the mascara. I honestly could of done a much better job myself. The makeup was not clean or youthful. This is not the experience you want on your wedding day! PS- If you're looking for the 90s prom look, this is your place..