the pluses? it's in my 'hood. it's cheap. you can get lunch "boxes" (a combination of 3 different standard chinese dishes) for about $6 and dinner boxes for about $8. it's clean inside, and you get the feeling they're trying a little too hard to look modern. generally, the waitstaff is nice and attentive.
my big complaint? the food is good for sure but kinda boring. spicy dishes just don't pack a lot of punch, and the veggies seem universally semi-wilted. they don't have signature dishes, and because of that i find myself sticking to the american favorites of egg rolls with sesame chicken, general tso's, and chicken & broccoli. again -- all fine but by no means outstanding.
still, i'll happily take a sit-down chinese place just a few blocks away from home on those days that i don't feel like making the drive to squirrel hill or downtown.